help center
Print-on-demand (or POD) is an order fulfillment method where items are printed as soon as an order is made. Orders are automatically sent to our nearest fulfillment center where the items are produced in 2–5 business days. Our print-on-demand drop shipping delivery time is based on fulfillment time + shipping time. Plan on additional time after your order is fulfilled for shipping.
We use direct-to-garment or DTG printing for most of our apparel products. It’s like using a regular printer, but on garments. Designs are printed directly onto the garment and absorbed into the fabric. DTG printing yields quality prints, it’s cost-effective, and there’s almost no limit to the colors and fine detail you can use in your designs.
DTG inks are eco-friendly, CPSIA-compliant, non-toxic, non-hazardous, and soluble in water. They’re free from heavy metals, formaldehyde, and Alkylphenol Ethoxylates (APE).
Embroidery is a technique where your design is embroidered on a product. It’s great for finer details, also logos and texts.
Currently we offer embroidered patches, and will consider embrodered designs for hats, apparel, bags, and home & living items in the future.
All embroidery graphics are professionally digitized by converting our design graphic into a stitch file that the embroidery machine can process.
We use two types of embroidery:
- Flat embroidery—the thread is embroidered flat onto the product
- 3D puff—a foam insert gives the embroidery a raised look
Our designs come to life on high-quality materials, and are fulfilled responsibly and packaged with care.
We source products and fabrics from ethical brands and suppliers that comply with labor, environmental, and safety standards. Eco-conscious brands we use include Bella+Canvas and Gilden, among others.
Average shipping from the U.S. selling region for t-shirts, tank tops, 3/4 sleeve shirts, long sleeve shirts, polo shirts, crop tops & embroidered patches:
*2-5 business days
* These shipping times are estimates, not guarantees. The estimates don’t include the time it takes to create your products (Fullfillment).
Remember, fulfillment time doesn’t include shipping. To get an idea of how long an order will take to reach your destination, combine the estimated fulfillment time with the estimated shipping time.
Country | US | MX | EU | UK | CA | AU | JP | BR |
# Business Days | 2-5 | 2-5 | 2-5 | 2-5 | 2-5 | 2-5 | 2-5 | 2-5 |
Remember, fulfillment time doesn’t include shipping. To get an idea of how long an order will take to reach your destination, combine the estimated fulfillment time with the estimated shipping time.
All orders go through a 3-step quality check before they are shipped out. Automated software checks graphics for quality before printing, then fulfillment specialists check quality while orders are in production, and, lastly, the order is checked when it’s ready.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password.
We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
Use your wish list to view your favorite products and keep track of wishlist contents while you’re browsing our site.
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